Privacy Policy

Effective Date: December 1, 2025.
Business Name: TS Human Performance Consulting
Location: Lethbridge, Alberta, Canada

1. Commitment to Privacy

TS Human Performance Consulting is committed to protecting the privacy of our clients. We collect, use, and disclose personal information in accordance with Alberta’s Personal Information Protection Act (PIPA) and other applicable laws.

2. Information We Collect

We may collect the following types of personal information:

Contact details (name, phone number, email, address).
Health and fitness information voluntarily provided for metabolic analysis and fitness testing.
Payment information for billing purposes.
Scheduling and booking details.

3. Purpose of Collection

Personal information is collected for the following purposes:

To provide metabolic analysis, fitness testing, and educational guidance.
To communicate with clients regarding appointments, services, and updates.
To process payments and manage business operations.
To comply with legal and regulatory requirements.

4. Consent

By engaging with our services, clients consent to the collection, use, and disclosure of their personal information for the purposes outlined in this policy. Consent may be withdrawn at any time, subject to legal or contractual restrictions.

5. Disclosure of Information

We do not sell or trade personal information. Information may be disclosed only:

To service providers assisting in business operations (e.g., payment processors).
As required by law or regulation.
With client consent.

6. Safeguards

We take reasonable measures to protect personal information against loss, theft, unauthorized access, disclosure, copying, or modification. Safeguards include secure storage, restricted access, and confidentiality agreements with staff and contractors.

7. Retention of Information

Personal information will be retained only as long as necessary to fulfill the purposes for which it was collected or as required by law. Once no longer needed, information will be securely destroyed.

8. Access & Correction

Clients have the right to access their personal information and request corrections if inaccurate or incomplete. Requests can be made in writing to tshumanperformance@gmail.com or by calling 587-220-1605.

9. Mobile & Home-Based Services

When services are provided in mobile or home-based settings, clients are responsible for ensuring a safe environment. Any personal information collected during these services will be handled with the same level of care and protection as in-office services.

10. Changes to Policy

TS Human Performance Consulting reserves the right to update this Privacy Policy at any time. Updates will be posted on our website with the effective date clearly indicated.

11. Contact Information

For questions or concerns regarding this Privacy Policy or the handling of personal information, please contact:
Privacy Officer
TS Human Performance Consulting
(587) 220-0615
tshumanperformance@gmail.com
182 Silkstone Rd W, Lethbridge, AB, Canada.